For up to date information please follow this link.
As a special note for shipping during COVID-19 pandemic.
Please note that due to the Worldwide shortage of Bubble Tea Products we are currently accepting orders of £500 and above.
- Timed pallet deliveries will no longer be guaranteed.
- All collections and deliveries will be 'contact - free' and couriers will not be recording a signature on their device.
- Timed deliveries will no longer be guaranteed.
- If someone is not available to receive a ‘signed for’ delivery in person or if a network restriction has meant it is not possible to deliver - the couriers will be charging for the return to sender without notification. We are monitoring this and there have only been a handful of examples so far.
All shipments will be considered and treated as signed for once delivered.
How to calculate shipping charges on our website:
Shopping with BTH Co. is easier than ever! You can calculate the cost of shipping specific to your order by following the following easy steps:
1. Select the items you wish to purchase and click "Bag" at the top right of the screen .
2. When you reach your "Bag" page, you'll be able to find the the "shipping" section, click "estimate shipping"
3. At the top, you'll be able to see a little window that lets you know if you are eligible for free shipping or how much more you need to spend to benefit from free shipping.
4. You will be asked to enter your Country, County/State/Province and Postcode.
5. Once you enter your information, our system will automatically calculate for you.
6. Don't forget! All orders £500.00 and above (before VAT and discounts) are eligible for free shipping! (UK Mainland only).
Receiving your products fast and in good condition is very important to you which is why we aim to get your delivery out as quickly and efficiently as possible.
- Competitive rates (we do not profit from shipping)
- No extra pallet costs
- No hidden charges
- Door to Door delivery
To achieve this we work with reliable shipping partners:
|2-3 Working Days|
|-Pallet Delivery||2-5 Working Days|
5-10 Working Days
5-10 Working Days
|INTERNATIONAL||-Various||10-14 Working Days|
MAINLAND UK: FREE SHIPPING FOR ALL ORDERS £500 AND ABOVE
-excludes: UK Highlands, Islands (incl. Isle of Man) and Northern Ireland
SHIPPING CHARGES FOR ORDERS UNDER £500 (CALCULATED BY WEIGHT):
|•||25kg-34.9kg||£15.00||•||105kg and above||£45.00||Pallet|
IMPORTANT INFORMATION FOR ALL ORDERS CONTAINING JUICE POBBLES -OUTSIDE THE UK MAINLAND
As juice pobbles are fragile items, we reserve the right to ship them by pallet as deemed necessary to prevent damages. If we need to ship your order by pallet, additional charges will apply that will be calculated after you place your order online. Once your order is placed we will contact you and send you an invoice for shipping via pallet.
If payment is not received within 48hours your order will be cancelled.
UK HIGHLANDS AND ISLANDS: INCLUDING CHANNEL ISLANDS AND ISLE OF MAN
Calculate shipping at time of check out: for instructions, please read section on this page titled "How to calculate shipping charges for your order."
UK NORTHERN IRELAND
For Northern Ireland shipping, please select "Ireland" at the time of check out when calculating shipping. For instructions, please read section on this page titled "How to calculate shipping charges for your order."
ALL INTERNATIONAL ORDERS
All our international parcels are currently sent DDU (delivered duty unpaid) so you may have additional fees to pay upon delivery. Please check the local fees for your shipping destination to find out if there will additional fees to pay upon arrival.
*Please ensure that you check with your local authorities about regulations regarding the importation of food products as well as the costs of duties that apply. Also please refer to our full terms of sale page for information regarding refusal of orders, returns, etc. and associated costs.
Republic of Ireland, Germany, Netherlands, Belgium
|•||75kg-99.9kg||£50.00||500kg and above||£110.00||Pallet|
Austria, Czech Republic, Denmark, Italy, Pland, Slovakia, Slovenia & Spain
Finland, Hungary, Latvia
Croatia, Estonia, Norway*, Portugal, Romania, Sweden, Switzerland*
REST OF THE WORLD*
If you are interested in finding out more about shipping to your Country please get in touch! Please note that as we supply food products there may be restrictions in your Country that you will need to research before placing an order with us. Also please refer to our full terms of sale page.
Looking to distribute BTH products in your Country? Get in touch!